What Types of Information Do We Collect?
The information we collect generally includes information such as your name, address, email address, phone number, occupation and place of employment. This is what you provide when requesting information, including our newsletter or electronic communications, from us.
Also, when you visit our web site, you may notice our use of Internet "cookies." See our discussion below of cookies and how we use them.
How Do We Use the Information We Collect?
We use the information we collect primarily to:
- Provide products and services you request
- Develop new products which meet additional needs you may have
- Reply by email to your emailed questions
- Improve customer service
- Comply with legal and regulatory requirements
In doing so, we may share this information with other companies in the American Century Investments corporate family. We also may share this information with companies outside American Century Investments that we hire to perform marketing activities and administrative services on our behalf. Examples include processing orders and print and mail service providers that assist us in distributing materials. We also may share this information with others under certain limited circumstances permitted by law, such as to resolve a dispute or prevent fraud. When required by law, we may need to disclose personal information where such action is deemed necessary to comply with a current judicial proceeding, court order or legal process.
Do We Use This Information for Marketing?
We do rely on the information we collect to help provide you the resources you need to build a secure future for you, your family and the young adults you influence. We use and may share this information with others to help us with our mailings, marketing and communication activities. This allows us to offer products and services that may be of interest to you.
In the next section of this policy, we explain how we protect your information. If, after reading that section, you choose to opt out of future marketing mailings, you may do so in one of the following ways.
- Mailing your request to:
Yes, You Can - Financial Education from American Century Investments
4346 N. Belgium Ave.
Kansas City, MO 64150
- By calling 1-800-234-3445 (8:00 a.m. to 5:00 p.m. CST)
- By email to firstname.lastname@example.org
How Do We Protect Your Information?
We treat all personal information we collect as confidential information offered to us solely and exclusively so that we may provide products and services for your benefit.
We do not sell the personal information we collect. The service providers with whom we do share personal information are not authorized to use or share for any purpose other than to assist us in our efforts to help you.
Our policies only allow certain individuals to have access to your personal information. We maintain physical, electronic and procedural safeguards to protect this information. We treat information about our former customers with the same care we take with our current customers' information.
If you conduct business with Yes, You Can online, you may notice our use of Internet cookies. Cookies enable our systems to recognize your browser and customize your experience on our Web site and help us better understand how our customers use our Web site.
What types of cookies do Web sites put on my computer?
- Temporary - Cookies that are stored on your computer only during your browsing session, and are automatically deleted from your computer when you close your browser. No information is collected from your computer.
- Persistent - Cookies that are stored on your computer and are not deleted when you close your browser. Permanent cookies retain your preferences for a particular Web site, allowing those preferences to remain for future browsing sessions. No information is collected from your computer.
Web Browser Requirements
We require customers who purchase products online to use browsers that use Secure Sockets Layer (SSL) technology with RSA Public Key encryption. This technology helps enable the security of your information. If a session is secure, it means that it is encrypted. Every secure page on Yes You Can's Web site has been secured with a digital certificate by Thawte. We use SSL and proprietary encryption algorithms to secure your connection. For more information: http://www.thawte.com/html/RETAIL/ssl/index.html
Notification of Changes
We will post any changes to this privacy statement so users are always aware of what information we collect, how we use it, and under what circumstances, if any we disclose it. If, however, we are going to use personal information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days prior to implementing the change.
Effective Date of this Policy
August 1, 2009